Privacy Policy

Last Updated: April 13, 2026

1. Introduction

Aflac WestPac ("we," "us," or "our") operates the website at aflacwestpac.com and associated landing pages. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit an application, or communicate with us.

By using our website or submitting a job application, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: First name, last name, email address, phone number
  • Professional Information: Current or most recent industry, career goals, resume, and cover letter
  • Technical Information: IP address, browser type, device information, and pages visited
  • Communication Preferences: Opt-in consent for SMS/text messages and phone calls

3. How We Use Your Information

We use your personal information to:

  • Process and evaluate your job application
  • Contact you regarding your application via phone, email, or SMS/text messages
  • Schedule interviews and onboarding calls
  • Send informational messages about the position and our company
  • Comply with legal obligations
  • Improve our website and recruitment processes

4. SMS/Text Message Communications (A2P Compliance)

By providing your phone number and checking the consent box on our application form, you expressly consent to receive SMS/text messages from Aflac WestPac, including autodialed messages and prerecorded calls, at the phone number you provided. Standard message and data rates may apply. Message frequency varies based on your application status.

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. For help, reply HELP to any text message.

Opting out of SMS messages will not affect our ability to contact you via email or phone call, unless you separately opt out of those communications.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with our CRM, email, and communication services (e.g., GoHighLevel)
  • Affiliated Aflac Entities: As necessary for processing your application and employment-related purposes
  • Legal Compliance: When required by law, court order, or government authority

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. If your application is not accepted, we may retain your information for up to 12 months for future opportunities, unless you request deletion.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request restriction of processing

To exercise these rights, contact us at: [email protected]

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Aflac WestPac
  • 41856 Ivy St., Suite 210, Murrieta, CA 92562
  • Phone: (619) 975-2244
  • Email: [email protected]